FAQs

2021.07.12

When there's a water cut, will the pump burn out because it runs idle?

I saw in the news a while ago that if there's a water cut and the pump runs idle, it will burn out. Is that true? I thought there shouldn't be any problem because the pump would stop if the water were cut off–or wouldn't it? Why would it burn out? Is it because there is something wrong with the pump? How can we check the safety of the pumps at home to avoid this kind of problem? Can you recommend pumps that come with low-water cut-offs.?

A:

Pumps, including suction and booster pumps, run idle when there is little or no water. This leads to malfunctions ranging from wear and tear of chamber parts to burnout of the pump.

Unless it's an announced water cut, or you'd have to check constantly to see if there is enough water in your water tank–which could be quite inconvenient.

Pumps in Walrus' TS_B and HS_B series are all designed with low-water cut-offs. The design prolongs the life of the pumps and makes your life easier. Moreover, if you live in an old building or can't seem to find a solution to the water leaks in your home, try our TQC_B or HQC_B series, which are installed on rooftops for automatic flow control. The design prevents the building up of continual pressure in your water pipes and the pump won't be activated frequently by the leaks in your home.

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