Q & A
Category
Category
TS Series
Q1.Pump does not start.
| Cause | Remedy |
| No power supply. | Connect the electricity supply. |
| Too low/high voltage. | Check if supply voltage is within ± 10%. |
| Seized-up pump. | Place a screwdriver against the shaft end of the motor to check it the rotor will spin freely, and contact your pump supplier. |
Remark: before operation, turn off power switch first.
Q2.Pump cuts out during operation.
| Cause | Remedy |
| Seized-up pump. | Same as above. |
| Overloaded motor. | Turn off the power supply and restart or contact your pump supplier. |
| Poor water supply. | Check if pump suction inlet is blocked. |
| Overheating due to excessive water temperature. | 1. Wait till water temp. cool down before restarting the pump. 2. For rapid restart, fill cold water to the chamber to quickly cool down the liquid temp. |
Remark: before operation, turn off power switch first.
Q3.Electric shock.
| Cause | Remedy |
| Ineffective grounding. | Reactivate grounding. |
Remark: before operation, turn off power switch first.
Q4.Pump runs normal but with very low discharge flow.
| Cause | Remedy |
| 3-phase motor runs in wrong rotation. | Switch any of the 2 wires from motor terminal to correct rotation. |
| Poor water supply. | Check if water supply is adequate and if the suction pipe is blocked. |
Remark: before operation, turn off power switch first.